When corporations do wrong, they often blow their apologies. An example: After the deadly Deepwater Horizon oil spill in 2010, the Chairman of BP, which was responsible for untold damage, famously said, “I want my life back” and — wait for it! — “We care about the small people.” Well, we “small people” can do better! Read More
apology
Rupert Murdoch’s Apology Demonstrates How to Say You’re Sorry (Not!)
Rupert Murdoch’s “Apology” for Hacking British Journalists’ Phones If you’re interested in delivering a non-apology, you can learn a lot from Rupert Murdoch, the man who’s arguably done more than anyone except Grover Norquist and the Koch Brothers to shape our public discourse in the U.S.. After his newspaper, News of the World, was caught red-handed hacking into Read More