NOTE: If you’re reading this post, it’s because you want to communicate (and think) more effectively about race. I hope these observations help. For most of my life—since I started working as a white vocalist in a Black music tradition, jazz—I’ve been thinking off and on about race. And yeah, did you catch where I Read More
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Do You Struggle with Imposter Syndrome? Join the Club!
Imposter Syndrome is the feeling that you’re not really as smart or capable as other people believe. That you’re constantly fooling them. And that, any second now, you’re going to be found out. Unmasked. Exposed as…an imposter. People who suffer from Imposter Syndrome—and lots of very smart and talented people do—think that their success is Read More
Why Is It So Hard to Engage People in a Zoom Meeting?
Back in the (not so distant) past, people didn’t think much about whether their meetings were engaging. You showed up in a conference room, resigned to whatever was going to happen, participated to whatever extent, and then went on to your next three meetings. Working from home, and meeting on Zoom (or other video platforms) Read More
Trying to Acknowledge Other People’s “Service” in the Pandemic
The Korean woman in the apron handed me the paper bag and stepped back. We bowed to each other, the way we might have at a Korean church. “Su go ha se yo,” I said, which translates to “Keep up your hard work,” but that isn’t it exactly. The phrase is a kindness, meaning, I Read More
How to Look Good on Video Calls: Putting Your Best Face Forward
Let’s face it, whether you’re a video call veteran or new to the technology, we all want to look good on video calls. It can be tough to put your professional face forward when you’re zooming from your “stay at home work space,” also known as “chaos central.” But these tips will help you face Read More