Lately I’ve been helping lots of clients understand and upskill their use of “Office Speak.” What is that? It’s a “language” governing what, when, and how to communicate with the people in your office. It can be hard to pick up the nuances of workplace communication culture, especially if your office is virtual. But as with Read More
Public Speaking Strengths and Skills? You’ve Already Got Them!
That’s right: You’ve already got the strengths and skills you need to be a good, or even great, public speaker! That’s because “public speaking” is more—much more—than giving a formal presentation from a stage. You’ve been doing it your whole life. We Build Public Speaking Strengths and Skills Every Day It’s also “public speaking” when Read More
Feedback? Talk to Someone, Not Everyone
Punishing Everybody Growing up, were you ever punished for something that someone else did? The chances are pretty good that you were; and if so, you may still feel a little twinge of resentment when you think about how unfair it was to get blamed for something you didn’t do. There are at least two Read More
Why Is It So Hard to Engage People in a Zoom Meeting?
Back in the (not so distant) past, people didn’t think much about whether their meetings were engaging. You showed up in a conference room, resigned to whatever was going to happen, participated to whatever extent, and then went on to your next three meetings. Working from home, and meeting on Zoom (or other video platforms) Read More
How to Interrupt Someone (Without Alienating Them)
I Believe in Listening… In fact, I’ve taught workshops and seminars on the subject; Listening skills are key to my coaching; and My shelves are filled with books on how to listen better. … But I’m Also a Confirmed Interrupter The truth is that: I get impatient when people talk slowly, in circles, or in Read More