NOTE: If you plan to see Don’t Look Up on Netflix, but haven’t done it yet…stop reading now, before the spoilers begin, and come back after you’ve watched the final credits! A Film about How We Communicate Since you’ve seen the movie, you know that (a) Kate Dibiasky has discovered a new comet that (b) Read More
public speaking skills
We’re All Going Back to School. Again.
NOTE: Yes, this is about public speaking in the pandemic. Someday, I hope we’ll be able to read these old missives and think “how quaint.” Back to school used to be easy Sometime in August, you would: scrape up the money to buy your kid(s) some notebooks and new clothes, check out their bus route (or figure out the Read More
Use Chill Thoughts to Crowd Out Negative Ones
I just wrapped up work with a client who’s about to give a big presentation. And my final, most important advice was to focus on chill thoughts until he gets onstage. What’s a Chill Thought? A chill thought helps you calm down, avoid anxiety, and—best of all—crowd out the ugly, self-demeaning thoughts that so often Read More
The Starbucks Public Speaking Strategy: Talk To Large Groups Like They’re Individuals
Want to get more comfortable speaking to large groups? It’s easy with the Starbucks Strategy. To start, imagine that you’re in your local coffee shop. (Or health club, or grocery store, or multiplex…) You don’t hear much dull delivery, or see many bored audience members here, do you!? Everyone Speaks Well When They’re Speaking to Friends Read More
Public Speaking Tip 80: The Right Apology Makes Both People Feel Better (Even If You Don’t Think You’ve Done Wrong!)
When corporations do wrong, they often blow their apologies. An example: After the deadly Deepwater Horizon oil spill in 2010, the Chairman of BP, which was responsible for untold damage, famously said, “I want my life back” and — wait for it! — “We care about the small people.” Well, we “small people” can do better! Read More